MIGRATION GUIDE

Turkcell Mailim is shutting down. Don't lose your mail.

31 October 2026: service ends · 1 December 2026: data access ends

Mailim shuts down completely on 31 October 2026, and mailbox data can't be accessed after 1 December 2026. Your domain stays yours; you only change where the mail goes.

Switch in three steps

01 Pick a plan

Choose how many people you need. The Starter plan includes 5 people; you add more per person.

02 Connect your domain

The panel shows the MX, SPF and DKIM records for your domain, detects which company runs your DNS and gives tips for it.

03 Move your old mail

In webmail, Profilim → Veri geçişi (My profile → Data migration) copies your old mailbox with its folders. Nothing is deleted at the source, and an interrupted migration resumes where it stopped.

If IMAP access is enabled on your Mailim mailbox, choose "Diğer (IMAP)" (Other) in data migration and enter Mailim's IMAP server. You can find it in the Mailim admin panel or from Turkcell business support.

Monthly cost for a team of 5

Product 5 people / month Per person Storage Meetings Billing
Arcnar Workspace BaşlangıçUs ₺349,00 ₺69,80 10 GB mail per person + 50 GB ArcDrive for the team ArcTalk — coming soon, included Turkish lira
Google Workspace Business Starter ₺427,00 ₺85,40 30 GB per person (mail and Drive shared) Google Meet Turkish lira
Microsoft 365 Business Basic ₺1.719,75 ₺343,95 50 GB mail + 1 TB OneDrive per person Microsoft Teams USD-based, follows the exchange rate · annual commitment
Yandex 360 Business Basic ₺980,25 ₺196,05 100 GB per person (Yandex Disk) Yandex Telemost USD-based, follows the exchange rate

Prices exclude VAT, taken from the vendors' pages as of October 2026. USD prices are converted at today's rate. Arcnar Workspace gives 2 months free on yearly billing.

Why Arcnar Workspace?

  • Your own domain [email protected] — shared team inboxes (support@, sales@) and aliases don't count as people.
  • Priced and invoiced in Turkish lira. Exchange rates don't change your bill.
  • Webmail, phone and Outlook. Calendar and contacts included; works in any app over IMAP/SMTP.
  • ArcDrive. Your team's shared file space; send large attachments as links.
  • Support from real people. If you get stuck migrating, open a ticket and we'll look at it together.

FAQ

Do I need to move my domain away from Turkcell?

No. Your domain stays where it is registered; you only change the mail records (MX, SPF, DKIM) in DNS to the values shown in the panel.

What happens to my old mail?

The data migration tool copies it into your new mailbox with its folders. We recommend finishing before Mailim shuts down.

Will mail stop during the switch?

Not if you follow the order: create the mailboxes and copy the old mail first, then change MX. Run the migration once more the next day to pick up anything in between.

How long does it take?

Setup takes minutes and DNS usually spreads within minutes to a few hours. Copying mail can take a few hours depending on mailbox size.